Privacy Policy

✨ Privacy Policy – ​​Nadya's Hair

At Nadya's Hair, we respect your privacy and value the trust you place in us.
This policy explains in a simple and transparent way how we collect, use, and protect your personal data when you visit our website or make a purchase with us. 💖

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🔹 1. Who we are

Nadya's Hair is an online store dedicated to selling hair extensions, wigs, and beauty accessories.
Our website is hosted on the Shopify platform, which provides us with a secure and reliable e-commerce infrastructure to process your orders.

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🔹 2. Data we collect

During your visit to our website, we may collect the following information:
• Personal data provided by you: name, address, telephone number, email, and payment information necessary to complete a purchase.
• Automatic data: information about your browser, device, approximate location, and pages visited (through cookies and analytics tools).

This data helps us improve your experience and ensure the store functions correctly.

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🔹 3. How we use your information

We use your information to:
• Process and ship your orders;
• Contact us if you have any questions or need updates regarding your order;
• Sending emails about promotions, discounts and news (if you have subscribed to our newsletter);
• Improve website navigation and performance.

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🔹 4. Payment processing

Payments are securely processed through Viva Wallet, which offers various methods (card, MBWay, among others).
Viva Wallet is responsible for ensuring the encryption and protection of data during payment.
None of your card details are stored or visible to Nadya's Hair.

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🔹 5. Email marketing

If you subscribed to our newsletter, your email data is managed through Klaviyo, the platform we use to send communications about news and exclusive promotions.
You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email we send you.

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🔹 6. Cookies and browsing data

We use cookies and analytics tools to better understand visitor behavior and improve our website.
These tools collect information in an aggregated and anonymous way.
You can disable cookies in your browser settings if you prefer a browsing experience without tracking.

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🔹 7. Information Sharing

Nadya's Hair does not sell or share personal information with third parties, except with:
• Payment services (Viva Wallet);
• Store platform (Shopify);
• Email services (Klaviyo);
• Shipping companies responsible for delivery (FedEx, DHL, CTT, among others).

These entities have limited access to the data only to perform their function securely.

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🔹 8. Data protection and security

We take all necessary technical and organizational measures to protect your data against loss, unauthorized access, alteration, or destruction.
Shopify, Viva Wallet, and Klaviyo use secure servers and encryption systems to ensure your information is always protected.

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🔹 9. User Rights

You can, at any time:
• Request access to, update, or delete your personal data;
• Unsubscribe from our communications;
• Ask for clarification on how we handle your information.

To do this, simply contact us via email 📩 suporte@nadyashair.com.

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🔹 10. Changes to the Privacy Policy

Nadya's Hair may update this policy from time to time to reflect improvements in our service or legal changes.
The date of the last update will always be indicated at the bottom of this page.

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💕 Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us through:
📩 support@nadyashair.com

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📅 Last updated: October 2025